Privacy Policy
This Privacy Policy explains how Eco-Vibes Pte Ltd ("Eco-Vibes", "we", "us", or "our") collects, uses, discloses and protects personal data when you visit our website or engage our sustainability certification consultancy services.
Last updated: [Insert Date]
Contents
1. Information We Collect
As a business consultancy, we collect limited personal data — primarily basic business contact information — that you voluntarily provide to us, including when you:
- Submit an enquiry through our website contact form (company name, contact person name, designation, mobile number, email address, and any message you provide);
- Contact us directly via WhatsApp, email, or phone;
- Otherwise correspond with us regarding our certification consultancy services.
We do not collect NRIC numbers, passport numbers, or other national identification numbers, and we do not knowingly collect any sensitive personal data beyond what is necessary to respond to your enquiry and deliver our services.
We may also automatically collect limited technical information when you browse our website, such as your browser type, device information, and general usage patterns, through standard website analytics and functionality tools.
2. How We Use Your Information
We use the personal data we collect to:
- Respond to your enquiries and provide information about our services;
- Assess your certification consultancy needs and prepare proposals;
- Communicate with you regarding ongoing or prospective engagements;
- Improve our website and the services we offer;
- Comply with our legal and regulatory obligations.
We do not use your personal data for any purpose incompatible with the purpose for which it was collected, without first obtaining your consent where required by law.
3. Cookies & Analytics
Our website may use cookies and similar technologies to support core functionality, remember your preferences, and understand how visitors use our site. This may include the use of standard web analytics tools to help us improve site performance and content. You can control or disable cookies through your browser settings, though this may affect certain website features.
4. Sharing of Information
We do not sell your personal data. We may share your personal data with:
- Service providers who support our business operations, such as website hosting, email, and communication tools, and who are bound by confidentiality obligations;
- Professional advisors, auditors, or certification bodies, where necessary to deliver the consultancy services you have engaged us for;
- Regulatory or governmental authorities, where required by law.
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements. When personal data is no longer required, we will take reasonable steps to securely delete or anonymise it.
6. Your Rights Under the PDPA
As a Singapore-based business, we handle personal data in accordance with the Personal Data Protection Act 2012 (PDPA). Subject to applicable exceptions, you have the right to:
- Request access to the personal data we hold about you;
- Request correction of inaccurate or incomplete personal data;
- Withdraw your consent to our collection, use, or disclosure of your personal data;
- Request that we stop using your personal data for marketing communications.
To exercise any of these rights, please contact us using the details in the "Contact Us" section below.
7. Data Security
We implement reasonable technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party websites, including certification bodies and industry organisations. We are not responsible for the privacy practices or content of these external sites, and we encourage you to review their privacy policies separately.
9. Children's Privacy
Our website and services are intended for businesses and professionals. We do not knowingly collect personal data from children, and our services are not directed at individuals under the age of 18.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:
Eco-Vibes Pte Ltd
Email: info@ecovibes.com.sg
WhatsApp Only: +65 8753 7991